Sign in with your email and password → tap Server → enter your name → tap Start shift.
You land on the Floor map. Tables marked ★ are your assigned tables. Each tile shows:
⚠ red flag — a guest at that table has an allergy
🟡 amber dot — table flagged as needing attention
Running dollar total — current tab so far
Timer — how long since the order was submitted and which course was fired
2. Taking a seat-based order
1. Tap a table on the floor map
2. Tap New order
3. Tap Seat 1 at the top — add items for that guest
4. Tap Seat 2 — add their items. Repeat for each guest
5. Tap + to add extra seats for large parties (up to 12)
6. Tap Submit order — tickets route to the right station automatically
Tip: a blue dot on a seat chip means that seat already has items
3. Modifiers, prices & allergens
When you add an item, a modifier sheet opens automatically. Tap any modifier toggle to select it — modifiers with a price (e.g. Bacon +$1.50) add to the item total automatically.
To flag an allergen: tap the allergen tag (Nut, Dairy, Gluten etc.) — it turns red. A red ⚠ badge appears on the table tile on the floor map so the whole team sees it immediately.
The table detail panel shows a red ALLERGY banner at the top listing every allergen at the table in one place.
After submitting an order, tap the table → tap 🔥 Fire.
A modal shows cards for each station (Hot Line, Cold Expo, Bar) with item counts. Tap the station you want to fire — or tap 🔥 Fire everything for all courses at once.
Tap 🔥 Fire to confirm. A priority FIRE ticket prints to that station and the floor map updates to show which course was fired (e.g. "Mains fired").
Tip: fire apps first, then mains when apps are being cleared
5. Flagging a table for attention
Tap the table → tap 🟡 Flag: needs attention.
An amber dot appears on the table tile so any server or manager glancing at the floor map knows that table needs a visit. Tap the button again to clear the flag.
6. Checking the running tab
Two places to see the running total without opening the check:
• Floor map tile — small dollar amount in the corner of each occupied table
• Table detail panel — tap the table, scroll to the bottom of the item list — shows subtotal + estimated tax
To print or present the full check: tap the table → Print check.
7. Requesting & closing a check
Tap the table → tap Print check to generate the check.
On the review screen you can:
• Apply a tip (preset % or custom amount)
• Split the check by seat or by amount
• Tap Close table when payment is collected — table resets to empty on the floor map
Tap the table → in the item list tap the item you need to void.
A reason selector appears — choose from:
Wrong order • Customer changed mind • Kitchen error • Spilled / dropped • Allergy concern • Manager comp • Other
The item is struck through in the table detail with the reason shown. It's removed from the running total and logged on the shift report.
Tap the Runner tab at the bottom. This shows only orders with status Ready — dishes that are up and need to be delivered.
Each card shows table number, seat, and item. Tap ✓ Delivered to mark items as delivered. The table status updates on every device instantly.
Go to Manager → Menu builder.
Manual: tap + Add → fill in name, price, category, description, allergen tags, modifiers, and sides → Save.
Import Excel or CSV: tap Import CSV → upload your .xlsx or .csv file. Works directly with Square, Toast, and Clover exports. Category names become filter tabs automatically. A column mapping screen lets you confirm which column is name, price, and category before importing.
Duplicate handling: for each import you choose to skip duplicates, update them, or add as new items.
2. Category ordering & modifiers
Go to Manager → Shift setup → Menu categories.
Reorder: drag the ≡ handle to change the order categories appear in the menu and on the server screen.
Pin: tap 📌 to pin a category to the top permanently.
Rename: tap the category name to edit it inline.
Set default modifiers per category: tap ⚙ next to any category → type modifiers one per line (use Name | $price format for priced mods) — or tap 📋 Pick from library to assign modifiers from your modifier library. Library modifiers are grouped by category with filter tabs.
A shared library of modifiers with names, prices, and categories that can be assigned to items or entire menu categories.
Import: Menu builder → + Add item → 📋 Pick from library → ⇧ Import file. Format: Name, Price, Category (e.g. Bacon, 1.50, Proteins).
Add manually: in the library picker → type name, price, and category → tap + Add. Category field stays filled so you can add multiple mods in the same group back to back.
Assign to a category: Shift setup → Menu categories → ⚙ → tap chips in the 📋 library section. Selected chips turn blue — those modifiers auto-fill when a server adds any item in that category.
Go to Manager → Printers. Four options — all free except PrintNode:
🌐 Browser print (free): uses your device's built-in print dialog. Every WiFi, Bluetooth, and USB printer your device knows about appears automatically. For Bluetooth printers, pair once in your device's system settings (Settings → Bluetooth on iPad, System Settings → Bluetooth on Mac) — then it just works.
Epson TM (free): enter the printer's IP address for direct WiFi printing with no dialog.
Star Micronics (free): same — enter IP for direct silent printing.
☁ PrintNode (~$9/mo): cloud printing — paste API key, assign printers per station.
Tickets route by category automatically — Hot Line gets entrees and apps, Cold Expo gets salads and desserts, Bar gets all drinks.
Open /MisePasse_KDS on any kitchen tablet or monitor — sign in with the same account.
• Tickets appear in real time as servers submit orders
• Elapsed timers turn amber at 8 min, red at 15 min
• Tap any item checkbox to mark it done
• Tap ✓ Mark all done to bump the ticket
• Filter by station using the tabs at the top
• Sound alerts on new tickets (toggle on/off)
• Allergy flags show in red on each affected item
Go to Manager → Shift setup → 86'd items.
Search for any menu item and tap it to mark it 86'd. It shows a red "86'd" badge on the server menu screen. A warning appears if a server tries to add it anyway.
Tap it again to restore when it's back in stock. Changes broadcast to all devices instantly.
7. Voiding & comping items
Tap the table on the floor map → tap the item in the detail panel.
A reason selector appears with 7 preset reasons: Wrong order, Customer changed mind, Kitchen error, Spilled / dropped, Allergy concern, Manager comp, Other.
Tap the reason to confirm. The item is struck through in the table view with the reason logged. It's removed from the running total and recorded on the shift report with your name and timestamp.
8. Section assignments & server sections
Go to Manager dashboard → Section assignments.
Enter a server name and their table numbers (e.g. Jamie — 1,2,3,4,5). Tap + Assign section.
Tables marked ★ on the floor map show each server's assigned tables. The floor map stat bar shows how many of your tables have active orders.
9. Reservations & tip tracking
Reservations: Manager dashboard → 📅 Reservations → tap + Add. Enter guest name, party size, time, and table. Tap Seat when they arrive — updates the floor map instantly. A yellow banner shows upcoming reservations 30 min ahead.
Tip tracking: Manager dashboard → 💰 Tip tracking → tap + Log. Enter server name, amount, and table. See totals per server at the bottom of the list.
Your 14-day free trial starts automatically — no credit card needed. A countdown banner shows remaining days on the floor map.
To upgrade: Settings → ⭐ Upgrade plan. Plans start at $49/mo (Starter), $99/mo (Pro), $179/mo (Teams).
To manage or cancel: Settings → Upgrade plan → Manage subscription. Opens the Stripe portal to update your card, change plans, or cancel anytime.