How to use MisePasse

1. Go to misepasse.com on any phone, tablet, or computer
2. Tap Sign in and enter your email and password
3. The Start your shift screen appears automatically
4. Confirm or update your name — it appears on all orders you take
5. Select your role: Server, Manager, Bartender, or Host
6. For Server: enter your table numbers (e.g. 1,2,3,4,5)
7. Pick a colour — your tables are marked with your initial on the floor map
8. Tap Begin shift

Forgot your password?

1. On the sign-in screen, type your email then tap Forgot password?
2. Check your inbox for a reset email
3. Click the link — it opens the reset panel inside the app
4. Enter a new password (minimum 8 characters) and tap Update password
5. You'll be signed out and returned to sign in — log in with your new password

Refresh button The ↻ Refresh button on the shift start screen pulls the latest data from the cloud — new menu items the manager added, updated specials, or 86'd items. In demo mode it resets the sample floor to its original state. The floor map briefly fades out and back in so you know it worked, and a toast tells you how many items and tables were loaded.

Table tiles are colour-coded by status:

• Empty (grey) — available, tap to seat guests
• Ordered — order submitted, kitchen working on it
• Ready! — food is up, time to run it
• Check — guest waiting on the bill

Tile indicators:
Timer — minutes since order was submitted. Turns green → amber → red as time passes. If a table shows -- the order has no timestamp yet.
Guest count — number of guests seated (set when the order is taken)
Initial pill — shows the server's initial in their colour on their assigned tables (server role only — managers, hosts and bartenders see a clean map)

Status bar buttons:
The top-right of the floor map shows a ⚙ Manager button when you're logged in as manager — tap it to jump to the manager screen. Servers see a ⇄ Server button to return to shift start if they need to change role.

⭐ Specials chip — if today's specials have been added by the manager, a ⭐ Specials chip appears as the second chip in the category row (right after All). Tap it to see only specials.

1. Tap a table tile on the floor map
2. The order screen opens — seat chips (1 2 3...) appear at the top
3. Tap Seat 1 — browse the menu and add items for that guest
4. Categories scroll as compact pill chips across the top of the menu — tap any to filter instantly, no sheet to open
5. Tap Seat 2 and add their items. A blue dot on Seat 1 shows it has items
6. Repeat for each guest
7. Tap the 📝 note icon on any seat chip to add a seat note (e.g. "no salt") — prints on the ticket next to that seat

When the manager has added specials for the shift, they appear:

• As a ⭐ Specials chip — second after All in the category row
• As a ⭐ Specials section at the top of the menu when viewing All items
• Each special shows its name, description, and price with a purple Special badge

Announcing specials: the description written by the manager is visible on the item card so you can read it before approaching the table — preparation, accompaniments, and any allergen information.

Tap the + button on a special to add it to the order exactly like a regular menu item.

Tap any menu item with modifiers to open the modifier screen:

• If the item has a photo, it appears at the top of the modal — turn your phone around to show the guest exactly what it looks like
• Toggle modifications on/off (e.g. "No lemon", "Medium rare", "Extra sauce")
• Select a side dish if applicable
• ✓ No allergies is pre-selected by default — tap any allergen chip to flag it. These print in RED CAPS on the kitchen ticket

At the bottom of every modifier screen is a prominent amber 📝 Kitchen note field with a prints on ticket badge.

Use it for specific requests that aren't covered by modifier toggles:

• No onions on the tacos
• Sunny side up eggs
• Extra sauce on the side
• Severe peanut allergy — use separate prep area

The note prints directly under that item on the kitchen ticket, on the same line as any modifier toggles. It clears automatically when the modal closes so nothing carries over to the next order.

When you've added all items, the tray shows a count and a Review order button at the bottom of the screen.

Tap Review order — a bottom sheet slides up showing the full order by seat:

• Each seat's items with modifications and allergens
• Any seat notes appear next to the seat number in amber
• Subtotal, estimated tax, and total

Two buttons at the bottom of the review sheet:

• Edit — closes the sheet and returns to the menu
• Send to kitchen → — submits the order, prints tickets, and returns you to the floor map

Tickets route automatically by category — Hot Line gets entrées and appetisers, Cold Expo gets desserts and salads, Bar gets drinks. Your manager can customise which categories go to which station.

Tap the Status tab (bottom nav) to see all active orders across your section.

Four tabs:

• Active — orders the kitchen is working on. Each card shows the table, items, and an elapsed-time pill (green → amber → red)
• Ready — food is up. Cards show green border. Tap Mark delivered to clear the table
• Check — tables waiting on their bill
• History — completed and cancelled orders for the shift

The elapsed-time pill on each order card shows how long ago the order was submitted — colour coded so you can see at a glance which tables have been waiting longest.

If a guest changes their mind after the order has been sent, you can void individual items directly from the status screen — no need to go to the manager.

1. Go to the Status tab → Active
2. Find the order card for that table
3. Tap the ✕ button next to the item you want to remove
4. A confirmation prompt shows the item name — tap OK to confirm

What happens:

• Item is removed from the order immediately
• If it was the last item, the order is cancelled and the table clears
• A *** VOID *** ticket prints to the kitchen so they stop preparing it
• Floor map updates automatically

1. Tap the table on the floor map
2. Tap 💳 Split / Check in the table detail panel
3. The table tile turns purple (Check) on the floor map so the team knows a check was requested

The split check panel shows four options:

• ⚖️ Split evenly — divides the total by the number of guests. Shows each person's share automatically (e.g. $27.50 × 4 guests)
• 🪑 By seat — each seat pays only for their own items
• 🧾 Full check — one check for the whole table
• ✏️ Custom split — enter how many ways (2–10)

Tip suggestions appear at the bottom of the panel:

• 18% / 20% / 22% — pre-calculated dollar amounts shown automatically from the order subtotal
• $0 — no tip on the check
• 💵 Cash tip — tip won't appear on the check. Logged on your shift report as a cash tip table
• Custom $ — type any amount. Total with tip updates in real time

Tap any split option → the check opens in a new tab with the correct split and tip pre-filled.

When a party needs to move to a different table mid-service:

1. Tap the table on the floor map
2. Tap ⇄ Transfer in the table detail panel
3. A grid of all other tables appears — empty ones are shown normally, occupied ones in amber
4. Tap the destination table
5. Confirm in the prompt

All active orders move to the new table automatically — the table number on every ticket, the floor map status, and the seated timer all transfer. The original table clears to empty.

When you start your shift, the app asks for notification permission. Tap Allow.

When the kitchen marks an order ready — or food comes up — your phone:

• Sends a push notification: "MisePasse — Food Ready / Table 5 — food up! (3 items)"
• Vibrates with a distinct pattern so you feel it even with your phone in your pocket
• Shows a green toast message on screen

You don't need to keep the status screen open — alerts fire from anywhere in the app or even when the browser is in the background.

MisePasse works without internet. If the WiFi drops mid-service:

• A red ✗ Offline badge appears in the status bar
• A toast message confirms: "No internet — saving locally"
• You can continue taking orders, voiding items, and marking tables — everything saves to your device
• When WiFi reconnects, the app automatically syncs all changes to the cloud
• A green "Back online — syncing..." toast confirms the sync

The app checks connection every 30 seconds and syncs any pending saves automatically — you don't need to do anything.

1. Tap End shift & sign out on the shift start screen (tap your role button on the floor map to get back there)
2. Your shift report opens automatically — review your numbers before signing out
3. Optionally tap 🖨 Print shift report to print or save as PDF
4. Tap End shift → to proceed to sign-out options

Two sign-out options:

• Clear everything & sign out — marks all tables empty, clears active orders. Use this at the end of a full service
• Sign out — keep tables — your assignments clear but active orders and table statuses stay for the next server. Use this for mid-service handoffs

Your shift report shows:

• Total orders, covers, sales, average check
• Active and completed order counts
• Tips logged (card and cash)
• Top 5 items you sold
• Time on shift